Shipping & Delivery Policy
At DLs Global Service and Trading, we provide digital and service-based solutions related to business compliance, taxation, and documentation assistance. As such, there is no physical shipping of products in most cases.
1. Nature of Delivery
All services offered on this website are delivered in the following formats:
- Email communication
- Digital documents (PDF, certificates, acknowledgements, etc.)
- Online confirmation or status updates
In certain cases (such as DSC token delivery), physical shipment may be arranged through third-party courier services.
2. Service Delivery Timeline
The delivery timeline varies depending on the type of service selected:
| Service | Estimated Delivery Time |
|---|---|
| GST Registration | 3–7 working days |
| Income Tax Filing | 1–3 working days |
| MSME Registration | 1–2 working days |
| DSC | 2–3 working days |
| PAN Services | 5–10 working days |
| IEC Registration | 2–5 working days |
Delivery timelines are indicative only and may vary depending on:
- Government processing time
- Accuracy of submitted documents
- External verification processes
3. Delivery Method
- All completed services and documents will be delivered to the registered email address provided by the user at the time of purchase.
- Users are responsible for providing a valid and active email ID.
4. Physical Shipping (If Applicable)
For services involving physical items (e.g., DSC token):
- Shipping will be done via trusted courier partners
- Estimated delivery: 5–7 working days
- Tracking details will be shared (if available)
We are not responsible for delays caused by courier companies.
5. Delays in Delivery
Delivery may be delayed due to:
- Incomplete or incorrect documentation
- Delays from government authorities
- Technical or system issues
- Unforeseen circumstances beyond our control
6. Failed Delivery
If delivery fails due to:
- Incorrect email address
- Unreachable contact details
The user must contact our support team for re-delivery.
7. Customer Support
For any delivery-related queries, please contact:
Email: support@dlsglobalserviceandtrading.com
Phone: +91-7044724348
8. Important Note
- We act only as a service provider/facilitator
- Final approval and issuance of certificates depend on respective authorities
- Delivery timelines are subject to external processes